INNOVIK
Tel No. (+91) 9960-432-484
INNOVIK

SAP Technical Service Model

Our Remote Support delivery model for BASIS is accepted and appreciated by many of our customers.

Basis Consulting Services

Our comprehensive services in the SAP BASIS space include system landscape design, installation, upgrades, and production support services using ITIL-based best practices:

Installations of SAP environments:

  • We can install and build SAP environment infrastructure projects from simple, complex to advanced system landscape
  • Database Migration Services (between different hardware and software environments; separations and centralisations of SAP platforms):

  • We are expertise team to migration your existing database (like Oracle, SQL, etc) into HANA DB between different hardware and software environments
  • Disaster Recovery for HANA environment:

  • INNOVIK has readily available solution for (DR) Disaster Recovery for HANA environment.
  • SAP HANA Fail-over / High Availability Mechanism:

  • We provide service on a mechanism where in-case of production server fail due uncertain reasons, Production will get available in Dev or QA server immediately without any down time
  • Other Basis Services:

  • INNOVIK has readily available solution for (DR) Disaster Recovery for HANA environment.
  • Technical Upgrades
  • Client Copy
  • System Installations

  • Basis Tasks


  • Analyze program dumps
  • Check for OS level alerts
  • Review Database performance
  • Check system log for errors/warnings
  • Check the lock entry list
  • Notify users for failed jobs
  • Check spool output
  • Look for any failed updates
  • Check for buffer statistics and swaps
  • Check for user login/locked users
  • Check for hanging or stopped work process
  • Check for database usage

  • Analyze database growth
  • Cleanup old logs
  • Assist in output management
  • Load distribution check across SAP Servers

  • Review SAP profile parameters
  • Test restore & recovery
  • Review the standard scheduled jobs
  • Apply support packages
  • User security overview
  • Audit profiles and authorizations
  • Maintain activity groups/profiles
  • Audit user security
  • Review user roles
  • Simulate disaster recovery/failover testing
  • Produce reporting on user licenses