Telecommunication
SAP empowers telecommunications providers to offer game-changing services with low
latency and redefine operations by digitalising internal platforms and processes.
Customer Profitability
Drive real-time insights on multi-dimensional granular margin enabled by Big Data.
Collaborative Planning
Model in the moment and continuously account to exceed goals with enterprise performance
management.
Billing and Revenue Innovation Management
Monetize the next generation network capabilities through high-volume, subscription billing
and revenue management.
Enterprise Business Monetization
Enable agile monetization of solution based enterprise business offering with an integrated
quote to cash process.
Digital Services Monetization
Enable telco to establish successful digital services with an agile billing, entitlement and
subscription management solution.
Supply Planning for Access Equipment
Improve operational planning processes across demand and supply for access equipment like
handsets and customer premise equipment.
Omnichannel Customer Service
Deliver an omnichannel customer service experience to exceed customers’ expectations.
Retail Store Management
Merge the online and physical shopping experiences, attract consumers, and offer a great
experience by leveraging new technologies.
Sales Execution
Automate the salesforce to sell more from anywhere, accelerate the go-to-market, and
monetize telco business innovations.
Customer Experience Management
Manage your customers' experience across the entire engagement cycle.
Intelligent Connectivity Services
Enable telcos to offer intelligent edge computing beyond connectivityfor latency-sensitive
business scenarios.
Field Service Management
Support field service from every angle with optimised workforce scheduling and mobile apps.