Service Industries

SAP solutions support a growing infrastructure by enabling EPC companies to improve project schedule performance with intelligent, connected supply chains and reduce labour costs, while improving quality, with automated processes.
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  • Opportunity and Proposal Management
    Boost business development for growth.
  • Pre-Manufacturing Operations
    Identify and prioritize critical material issues, and maximise enterprise-wide visibility across supply, production, inventory, and demand.
  • Source and Contract
    Reduce risk and cost through increased savings opportunities, sourcing efficiency, and contract and supplier compliance.
  • Virtual Design and Construction
    BGet better collaboration step-by-step.
  • Track and Trace and Logistics Networks
    Maximise supply chain logistics strategy and comply with regulations with a digital operations networks.
  • Warehouse Management
    Improve warehouse management with optimised planning and automated processes.
Transportation Management
Reduce costs and improve service with streamlined transportation management processes.
Response and Supply Planning
Create and maintain supply plans aligned with business goals as demand and supply change
Contract and Invoice Management
Manage risk through contract automation and collaboration.
Mobile Safety, Quality, and Productivity Enablement
Go mobile with near real-time visibility
Buy and Deliver Goods and Services
Improve operational efficiency and source determination for direct and indirect materials.
Project Management and Collaboration
Empower project managers for success.
Asset Maintenance and Facility Operations
Retain or restore assets for optimal performance of required functions.
Intelligent Buildings
Manage key building services.
Real Estate
Remove operational barriers across the full real-estate management lifecycle.

Digital supply chains help cargo companies cut costs and grow revenue

Dramatically reduce transportation complexity and integrate processes and logistics throughout your network with SAP’s cargo transportation software.

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SAP Transportation Management


  • Accurately forecast demand and shipment volumes to fine-tune transportation planning, consolidate orders, and maximise the return on your transportation spend. Our integrated software can help you gain real-time visibility into global and domestic shipping and enhance freight, fleet, and logistics management.

SAP Transportation Management add-ons for container shipping liners for SAP S/4HANA


  • Reduce workload and support segregation of duties by streamlining container shipping processes and providing consistent information through customer quotations, documentation, settlement, and execution with integrated commercial and operational processes.
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SAP empowers telecommunications providers to offer game-changing services with low latency and redefine operations by digitalising internal platforms and processes.
Customer Profitability
Drive real-time insights on multi-dimensional granular margin enabled by Big Data.
Collaborative Planning
Model in the moment and continuously account to exceed goals with enterprise performance management.
Billing and Revenue Innovation Management
Monetize the next generation network capabilities through high-volume, subscription billing and revenue management.
Enterprise Business Monetization
Enable agile monetization of solution based enterprise business offering with an integrated quote to cash process.
Digital Services Monetization
Enable telco to establish successful digital services with an agile billing, entitlement and subscription management solution.
Supply Planning for Access Equipment
Improve operational planning processes across demand and supply for access equipment like handsets and customer premise equipment.
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  • Omnichannel Inventory and Order Response
    Managing physical inventory across locations to fulfil demand from anywhere.
  • Equipment Serialisation and Logistics Networks
    Maximise supply chain logistics strategy and comply with regulations with a digital operations network.
  • Warehouse Management
    Improve warehouse management with optimised planning and automated processes
  • Customer Insights
    Capture dynamic insights in real time to enrich profiles and make data-driven decisions with marketing analytics.
  • Demand Generation and Engagement
    React quickly to market opportunities with marketing automation and integrated operations.
  • Omnichannel Commerce
    Transform how to serve modern customers with telco-specific omnichannel commerce solutions.
Omnichannel Customer Service
Deliver an omnichannel customer service experience to exceed customers’ expectations.
Retail Store Management
Merge the online and physical shopping experiences, attract consumers, and offer a great experience by leveraging new technologies.
Sales Execution
Automate the salesforce to sell more from anywhere, accelerate the go-to-market, and monetize telco business innovations.
Customer Experience Management
Manage your customers' experience across the entire engagement cycle.
Intelligent Connectivity Services
Enable telcos to offer intelligent edge computing beyond connectivityfor latency-sensitive business scenarios.
Field Service Management
Support field service from every angle with optimised workforce scheduling and mobile apps.
  • Supply Planning for Network Equipment
    Create, maintain and execute equipment supply plans aligned with network expansion plans.
  • Environment, Health, and Safety
    Reduce environment, health, and safety risks to help ensure safety and business continuity.
  • Portfolio and Project Management
    Developing new products and services based on value-driven investment decisions.
  • Real Estate
    Remove operational barriers across the full real-estate management lifecycle
  • Network Asset Management
    Manage network assets to cut operating and capital costs and improve utilisation.
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