Application Maintenance Services
Optimize SAP Processes and Innovate Business Processes More Quickly and effectively
- Financial accounting and
controlling
- Financial Accounting and
Controlling
- R&D
- Compliant Manufacturing
- Procurement
- Warehouse Management
- Batch Management
- Sales and Distribution
- Manufacturing Planning
- Manufacturing
- Quality Management
- Plant Maintenance
- Environment, Health & Safety
- Intelligent Manufacturing
- Digital Logistics
- Business Planning
- Technical Support
- Security Management
- Printer Administration
- Transportation of SAP
repository
- Performance Tuning
- Patch Management
- User Administration
- Performance Management
- Monitor SAP Servers
- Analyze Run Time Errors
- AP
Disaster Recovery Support
- Capacity Planning
- Technical Support
- Provide technical Support as
per the agreed SLA
- Bug
fixes to the enhancements made.
- Development of new Reports /
Conversion Programs
- Develop technical specs for
new technical development
- Develop interface codes to
meet Functional Specifications/Change
- Optimize developed programs
to improve the performance
- Test Customer specific
objects as and when required
- Migration to Higher version
Hot Packs, Version Upgrades
Advantages of having Innovik to manage your SAP Application
Full Lifecycle Support
Beyond solving tickets, we help you make long-lasting improvements.
Customized Offerings
We tailor the service offering to meet your needs.
Hassle-free User Experience
One-stop shop for all your AMS needs, with our support team always having AMS at an
arms-length.
Dedicated Service Manager
Personal attention from a manager evaluated on customer satisfaction.
Continuous Service Improvement
Quarterly reviews and reports assessing and reviewing weak spots.
Streamlined Knowledge Transfer Process
Minimize costs while maintaining quality of service.
-
Support to include Incidents and Change Requests
- Functional /ABAP / FIORI Support during Customer
Business Hours. Extended support on request.
- 24/7 Basis Support
- Delivery as per agreed SLAs
- Support to ensure that there is no or minimal downtime
- Deployment of proven and robust governance mechanism on
the project