BASIS Services
Worry Free Support by SAP Certified Experts
- Basis is the foundation of the Application layer (the
core) of the 3-tiered SAP system. It is critical to keep this foundation updated and
running or the SAP system will experience problems, which can lead to downtime, user
impact and business impact—something you would want to avoid.
- Manages
SAP system performance
- Monitors SAP products for current
and impending issues
- Performs upgrades and
installations
- Performs periodic “Critical
Tasks” as prescribed by SAP Best Practices
- Performs database upgrades
- Applies
database patches
- Performs SAP system refreshes
- Optimises database
- Adjusts
performance parameters
- Creates
user accounts
- Assigns
security roles
- Authorises issue investigations
- Audits
reports and assistance
- Manages
Transports
- Manages
TMS troubleshooting
- Manages
Client copies, imports and exports
- Monitors job failure / completion
- Schedules background jobs
- Assists
in assessing business impact of failed jobs
- Troubleshoots issues with
background jobs